During an interview last week with Vox Editor-in-Chief Ezra Klein, Mark Zuckerberg said the company has been scanning users conversations on Messenger, saying “we stop those messages” they deem inappropriate.
Facebook has also been reading private chats on Messenger by claiming the company “moderators” flagged them as violating company policies.
Facebook CEO Mark Zuckerberg confirmed the company has been being carrying out the intrusive practices when pressed about Messenger’s privacy.
With criticism mounting against Facebook in recent months, several are asking if Facebook has been reading private messages in a more general sense.
Facebook currently employs roughly 15,000 “moderators,” who are people that search through content on the platform to ensure users are complying with company policies.
This has not only resulted in conservative users and publishers reporting they have been unfairly targeted, but many are questioning Facebook’s integrity and unfettered access to infringe on user’s personal data.
Facebook confirmed to Bloomberg that the moderators are reading content on Messenger to see what people are sending and sharing.
By claiming they want to ensure safety, many worry Facebook is using that as a facade to continue scanning personal information from the platforms’ billions of users.
The Bloomberg report is just one of many major scandals plaguing the company in recent months, all of which largely center on Facebook failing to protect user data.
Whether it was Cambridge Analytica whistleblower, Christoper Wylie, revealing Facebook has a “listening” tool to spy on users or reports that millions of users had their data allegedly sold to advertisers — the company is in big trouble.
To quell tensions and anger, Zuckerberg is planning to testify before Congress sometime next week.
It’s unclear what happens next for the social media giant, but it appears Facebook’s problems are only getting worse.